611: Adam Toporek and the Impact of Beliefs on Customer Experience
About Adam Toporek
Adam Toporek is an internationally-recognized customer experience expert, keynote speaker, and customer service trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication.
A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line.
Adam is the author of Be Your Customer's Hero, the founder of the popular Customers That Stick® blog, the co-host of the Crack the Customer Code podcast, and and the creator of multiple virtual training courses on customer service and experience.
Adam is regularly ranked as a top customer experience thought leader and has been cited in Entrepreneur, Forbes, and over 200 other media.
Connect with Adam
This is the hotelier I was trying to remember during the podcast: Chip Conley. Here’s the book I read of his that’s great: The Rebel Rules—Daring to Be Yourself in Business
Kick that Limiting Mindset!
Want help identifying the blindspots in your mindset and how they are limiting your business? Let’s get on a call and find out so you can serve your customers better.